Shipping policy

Shipping Policy

Thank you for shopping with Home Roost. We want to make sure your order arrives safely and on time. Please read our shipping policy below.

Processing Time

Most orders are processed within 1–3 business days of purchase. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Standard shipping within the continental United States typically takes 5–10 business days after processing. Expedited and express shipping options may be available at checkout depending on the product and supplier.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order. Free shipping may be available on qualifying orders — look for the promotion banner on product pages.

Multiple Shipments

Because Home Roost works with multiple suppliers and dropship partners, your order may arrive in separate packages at different times. You will receive a tracking number for each shipment.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Delivery Issues

If your package is lost, damaged, or significantly delayed, please contact us at hello@homeroost.co and we will work with the supplier to resolve the issue promptly.

Address Accuracy

Please ensure your shipping address is accurate before completing your order. Home Roost is not responsible for packages delivered to an incorrect address provided at checkout.

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